All order requests must be made in writing via a signed purchase order and are subject to SiteScapes, Inc. approval. No verbal orders will be accepted.

All prices are FOB Lincoln, NE and are in U.S. dollars. Shipping charges are not subject to discounts and all out of state (Non-Nebraska) taxes are the responsibility of the buyer.

Pay terms are 2% PROX 10th. These terms are applicable to tax supported government agencies, other tax supported entities, or companies that have prior SiteScapes, Inc. credit approval. Other buyers must pay a 50% deposit prior to fabrication with the remaining balance due 2% PROX 10th.

2% PROX 10th indicates a 2% product discount for payments received in our office by the 10th day of the month following the invoice date. This discount is available only to pre-approved buyers and is subject to a 1 ½% monthly service charge for payments past the 10th day.

All terms and conditions of any purchase order issued by the buyer which are inconsistent, additional, or contradictory to the terms set forth here will be considered null and void.

All cancellations must be issued in writing by the buyer and must be accepted by an authorized SiteScapes, Inc. representative. Cancellations are subject to a 30% - 100% charge based on the costs incurred by SiteScapes, Inc. at the time of cancellation. No custom products can be canceled or returned.

No returns will be accepted without prior written authorization from SiteScapes, Inc. A return of a standard product is subject to a restocking fee of 30% - 100%. Returned product must be received in the same condition as it was originally shipped and must be shipped with freight charges prepaid by the buyer. Custom products cannot be returned.

Freight charges as determined by the carrier are prepaid and added to the invoice. These charges may include packaging and handling charges. Shipping weights are approximate.

SiteScapes, Inc. is not responsible for loss or damage in transit. Freight carriers are agents of the customer. Claims must be filed with the carrier. Be sure to fully inspect all products and note any shortages or damage on the freight bill prior to signing. Be sure the truck driver signs the freight bill after any damage or shortages are noted.

Materials include recycled steel, stainless steel, and cast iron. Finishes include powder coat, galvanized, DuraCoat, and various stainless steel brush finishes. All powder coat and DuraCoat finish products are sandblasted prior to application.

SiteScapes, Inc. reserves the right to discontinue or change the design specifications of all products, and to ship the revised product without notice when such changes have been made.

see warranty page

For additional information or questions please call SiteScapes toll free at 888/331-9464 between the hours of 8:00 a.m. and 5:00 p.m. C.S.T.